Usability Team Presentation Photos

Hi class,

Here are photos of team presenting taken by Mónica Colón-Aguirre. Enjoy!

UX Researcher Position: Liberty Mutual

User Experience Researcher, Boston, MA

The Liberty Mutual Digital Experience Team has an outstanding opportunity for a User Experience Researcher.

The User Experience Researcher improves the usability of public-facing websites and online applications to increase the efficiency, effectiveness, and satisfaction of the online experience for our customers. The User Experience Researcher works closely with project teams to understand users’ intentions and to test functional designs and prototypes in keeping with users’ goals and the company’s business objectives.

The company is looking for a User Experience Researcher who is comfortable working in a corporate environment. This is a 37.5 hour per week (5 days per week), permanent position. The position is based in our home office in downtown Boston, MA.

Responsibilities

·         Design and lead usability studies and usability testing

·         Write heuristic evaluations and expert reviews

·         Conduct usability testing

·         Advocate for users while understanding the business goals of the stakeholders and management

·         Interact with a variety of eCommerce stakeholders – business sponsors, product managers, business analysts, technical leads, and developers

·         Participate actively in usability testing, including note-taking and moderating, to understand user behaviors and preferences

·         Analyze the results from usability tests, and write up findings and recommendations in Word, Excel, and PowerPoint

·         Document end-to-end user experiences, including user workflows and specific UI screens and components

Requirements

·         Bachelors or Masters in Human Factors, HCI, Information Design, or similar field

·         Demonstrated interest in user-centered design and cognitive psychology

·         Experience leading usability projects

·         Experience in social media and mobile related technologies

·         Meticulous attention to detail

·         Experience running usability tests and writing expert (heuristic) reviews

·         Experience creating prototypes and wireframes

·         Experience using Morae and UserZoom

·         Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

·         Proficient in Microsoft Windows

·         Experience juggling multiple projects in a fast-paced environment

·         Ability to think creatively to come up with solutions

·         Excellent presentation and communication skills

·         Ability to work independently while effectively communicating with both external and internal clients

·         Graphic/visual design skills

·         Experience with rapid prototyping

·         Understanding of information architecture

·         Familiar with the tools of graphic design, screen layout, and visual design (Photoshop, Axure)

Contact

Robert L. (Bob) Thomas

Director, User Experience

Liberty Mutual Insurance

John Hancock Tower, 200 Clarendon Street, 17^th Floor, Mailstop 17Q, Office 094D

Boston, MA 02116

(e) robertl.thomas@libertymutual.com

UX Positions

Hi class,

Here are some new UX positions:

1. UX librarian for Digital Media, North Carolina State University:

https://jobs.ncsu.edu/postings/43384

2. UX Specialist, Samsung

http://www.sologig.com/jobs/-/J3H7M76D698M0V5NF3M?Job_DID=J3H7M76D698M0V5NF3M&siteid=0010S0111&ipath=JRKCV0A

3. UX Designer, Digital People (Boston):

http://careers.atterro.com/job-listing/user-experience-designer_gen10885/

Best,
Rong

UX as a feeling

Hi class,

You may be interested in reading this article about UX as a feeling:

http://www.uxmatters.com/mt/archives/2014/10/user-experience-is-a-feeling.php

Best,
Rong

Wayfinding for the mobile Web by Dennis Kardys

Hi class,

You may be interested in reading the following posting about wayfinding on a mobile website:

http://www.smashingmagazine.com/2014/10/13/wayfinding-for-the-mobile-web/

Best,
Rong

CUBI User Experience Model by Corey Stern

Hi class,

Please check out the UX model presented visually through this article. Very comprehensive and thought-provoking model:

http://uxmag.com/articles/cubi-a-user-experience-model-for-project-success


Best,
Rong

Doing Web Accessibility

Hi class,

You might be interested in reading this article from LITA blog on web accessibility:

http://litablog.org/2014/10/doing-web-accessibility/

Best,
Rong

UX jobs

Hi class,

A list of UX jobs:

1. Facebook. UX Researcher:

https://www.facebook.com/careers/department?dept=design&req=a0IA000000G3E8GMAV

2. Boeing, UX Specialist:

http://jobs-boeing.com/us/united-states/engineering-operations-%EF%B9%A0-technology-it/jobid6196647-user-experience-specialist-level-3_4

3. Amherst College, The Research, Instruction, & User Experience Librarian

https://jobs.amherst.edu/view/opportunity/id/730


Best,

Rong

Guerilla Research Tools

Hi class,

I know you will be interested in reading this useful article on Guerilla Research Tactics and Tools by Christopher Myhill:

http://www.uxbooth.com/articles/guerilla-research-tactics-tools/

Best,
Rong

Interesting blog posting on eye tracking of survey and forms

Hi class,

You might be interested in reading this article entitled: "Eye tracking in user experience design" by Jennifer R. Bergstrom and Andrew Schall, published on UX Matters:

http://www.uxmatters.com/mt/archives/2014/09/eye-tracking-in-user-experience-design.php

Best,
Rong

UX and Accessibility

Hi class,

There is an interesting interview on the relationship between user experience and accessibility:

http://www.uxmatters.com/mt/archives/2014/09/user-experience-and-accessibility-working-with-visual-designers.php 

Best,
Rong

5 provocative views on usability testing from UserFocus

Hi class,

You might be interested in reading the following post by David Travis published through userfocus:

http://www.userfocus.co.uk/articles/5-provocative-views.html

Best,
Rong

UX Fair: Monday 11/10/2014

UX Fair

Monday, November 10, 2014 (12-8 pm) - Cambridge, Massachusetts, USA

This event is targeted at students, career changers, job seekers, recruiters, potential employers, and anyone who works or wants to work with UX professionals, including project managers, developers, marketers, and tech or design managers.

Sign up to participate or volunteer:

http://uxpaboston.org/events/ux-fair-a-wud-event/

Best,

Rong

Eye Tracking: What is it for and when to use it

Hi class,

You might be interested in reading this article on eye-tracking by Neil Dawson:

 http://usabilitygeek.com/what-is-eye-tracking-when-to-use-it/

Best,
Rong

How Margins and Lines Affect User's Reading

Hi Class,

You might be interested in the following posting from UX Movement:

http://uxmovement.com/content/how-margins-and-line-lengths-affect-user-reading/

Best,
Rong

Usability Class Photos from Taiwan and Mainland China

Hi class,

Welcome, the fall 2014 class! I look forward to working with you all.

In the past year, during my sabbatical, I taught usability classes in Taiwan and Mainland China. Blow is the two photos, one is with some of the usability students from Taiwan, the other is with students from Mainland China:

See you in class!
Rong