Userfocus -- 247 Web Usability Guidelines

Hi class,

In this afternoon's lecture, we will talk about various usability and IA guidelines. Here is the link to userfocus 247 usability guidelines:

http://www.userfocus.co.uk/resources/guidelines.html


And below is the usabilitest tool that I will show you in class:

https://www.usabilitest.com/


Best,
Rong

Complete Beginner’s Guide to Information Architecture by UX Matters

Hi class,

You will be interested in reading following guide:


http://www.uxbooth.com/articles/complete-beginners-guide-to-information-architecture/#what

Rong

Service Design 101 by Lauren Ruiz and What is Service Design by Meghan Lazier

Hi class,

You will find these two articles to be a good read on "service design."

https://www.cooper.com/journal/2014/07/service-design-101

http://trydesignlab.com/blog/what-is-service-design/

Best,
Rong

Service Design Tools

Hi class,

You will be interested in the following site listing various tools for service design:

http://www.servicedesigntools.org/

Best,
Rong

Information Architecture is not Usability By Jeff Lash

Hi Class,

You will be interested in reading this posting on the relationship between IA and Usability:

http://www.digital-web.com/articles/information_architecture_is_not_usability/

Best,
Rong