Tuesday, November 8, 2016

Service Design 101 by Lauren Ruiz and What is Service Design by Meghan Lazier

Hi class,

You will find these two articles to be a good read on "service design."

https://www.cooper.com/journal/2014/07/service-design-101

http://trydesignlab.com/blog/what-is-service-design/

Best,
Rong

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